Since yesterday, the Xbox Game Pass for PC subreddit has been filled with complaints from gamers having trouble install EA Play games, and it’s clear that bringing all EA Play games to the Windows 10 Xbox app would have been much more convenient. Unfortunately, Xbox Game Pass for PC members are getting a different treatment and it seems that many of them have been confused and frustrated by the EA Desktop app.
PC gamers generally hate having to deal with multiple game launchers, and EA bringing its games and EA Play to Steam last year was an encouraging sign. It’s not clear why EA didn’t just bring its PC games to the Xbox app and the Windows 10 Microsoft Store, especially since EA Play is a service that launched first on Xbox One consoles back in 2014 with a now-defunct “EA Access” branding. Subscribing to EA Play on Steam is a pretty seamless process, and users can start downloading games right after signing up, no separate game launcher required. Last year, EA announced that it would bring all of its games to Steam and also offer its EA Play subscription service on Valve’s platform. Some EA Play games in the Xbox app are actually not available in the EA Desktop app. You have an example below with SimCity 2000 Special Edition, which isn’t available in the EA Desktop app. Worse, some EA Play games that appear on the Xbox app are actually not available in the catalog, and trying to installing them will give users confusing error messages. It’s also worth noting that not all EA Play games are currently visible in the Xbox app for Windows 10, and the app invites users to open EA Desktop to see the full list of games. The Xbox app can display the progress of the game download on the EA Desktop app, but having to use two separate game launchers isn’t exactly a great experience. If a selection of EA Play games now appears in the Xbox app for Windows 10, all these games will be downloaded from the separate EA Desktop app instead of Microsoft’s own platform. The Windows 10 Xbox app (right) can show the download progress on the EA Desktop app (left).
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